Carter Credit Union Data Breach

On or about July 2, 2025, Carter Credit Union (“Carter”) became aware of a data security incident involving unauthorized access to its computer network. According to the notice, an unauthorized third party gained temporary access to Carter’s systems, prompting the credit union to take immediate steps to contain and remediate the incident.

Upon learning of the issue, Carter launched an internal investigation and engaged a leading forensic security firm to assist in determining the nature and scope of the incident. Carter also reported the matter to law enforcement.

The forensic investigation later determined that the unauthorized party accessed certain files on Carter’s network between June 25, 2025, and July 2, 2025. Following a review of the impacted files, Carter concluded that they may have contained personal information related to certain individuals.

After completing its review, Carter began issuing written notification letters to individuals whose information may have been involved in the incident. According to the notice, Carter stated that it has no evidence at this time that the exposed information has been misused for fraud or identity theft.

Carter Credit Union is a Louisiana-based financial cooperative with over 45,000 members and $770 million in assets, offering comprehensive banking services.

The breach occurred within Carter’s network and involved unauthorized third-party access to internal systems.

Following the incident, Carter reported that it is enhancing its technical security measures to reduce the risk of future incidents. Carter is also offering affected individuals a complimentary one-year membership to Experian IdentityWorks Credit 3B, which includes credit monitoring and identity theft protection services.

If you received a Notice of Data Breach letter from Carter Credit Union, it confirms that your personal information may have been involved in this security incident.

What information is involved in the Carter Credit Union Data Breach?

Compromised information may include:

Your Personally Identifiable Information (PII) includes information that can be used to identify you. Financial institutions are legally required to safeguard this information. When PII is exposed in a data breach, it may be used by cybercriminals to commit identity theft, financial fraud, or other unauthorized activity.

A specific subset of PII is Protected Health Information (PHI), which includes medical and health insurance data. PHI is protected under both federal and state privacy laws, including HIPAA and related state statutes. When PHI is exposed in a data breach, it can be used in conjunction with other personal data to commit identity theft, medical fraud, and insurance fraud.

The exposure of sensitive financial and identifying information can increase the risk of fraudulent credit activity, unauthorized account access, and identity theft—even if misuse has not yet been detected.

If your information was involved in this data breach, it is important to carefully review bank statements, credit reports, and other financial accounts for suspicious activity. Impacted individuals are encouraged to follow the instructions provided in the Carter Credit Union notification letter regarding enrollment in complimentary Experian IdentityWorks credit monitoring services.

Residents of California benefit from enhanced privacy protections under the California Consumer Privacy Act (CCPA), which grants additional rights related to the collection, storage, and protection of personal information. California residents may also have additional legal remedies depending on the nature of the compromised data.

If you received a Notice of Data Breach letter related to the Carter Credit Union data breach, your personal and financial information may be at risk.

Contact the Data Breach Lawyers at Emery | Reddy, PC for a Free Case Review today.