On June 7, 2025, Towne Mortgage Company (“Towne Mortgage”) identified unusual activity indicating potential unauthorized access to its network. According to the notice, this activity suggested that an external actor may have copied certain data from the company’s systems.
Upon discovering the incident, Towne Mortgage immediately took steps to secure its network environment and launched a prompt and thorough investigation. The company worked closely with external cybersecurity professionals experienced in handling data security incidents to determine the full extent of the intrusion and assess what information may have been impacted.
Following an extensive forensic investigation and manual document review, Towne Mortgage determined on October 14, 2025, that certain personal information belonging to affected individuals may have been included within the impacted data. The compromised information was part of materials contained within the company’s network at the time of the incident.
After completing its investigation, Towne Mortgage began issuing written notification letters to impacted individuals. The notification letters were dated November 13, 2025, and included information about the incident, the types of data involved, and the identity protection services being offered.
Towne Mortgage Company, founded 1982, is a Troy, Michigan-based full-service lender and servicer with over 40 years of experience. They offer residential mortgage, hybrid retail, and wholesale lending services, focusing on community-based, personalized, and consultation-driven home financing.
The breach involved unauthorized access within Towne Mortgage’s internal network environment by an external actor.
Following the incident, Towne Mortgage reported that it is taking steps to bolster its security safeguards and is providing impacted individuals with twelve (12) months of complimentary credit monitoring, credit reports, credit scores, and proactive fraud assistance services through Cyberscout, a TransUnion company.
If you received a Notice of Data Breach letter from Towne Mortgage, it confirms that your personal information may have been involved in this cybersecurity incident.
What information is involved in the Chapman & Associates Data Breach?
Compromised information may include:
Full Name
Social Security Number
Financial Account Number
Loan Number
Date of Birth
Your Personally Identifiable Information (PII) includes information that can be used to identify you. Financial institutions and mortgage lenders that store sensitive consumer data are legally required to protect this information. When PII is exposed in a data breach, it can be used to commit identity theft, financial fraud, or other forms of misuse.
A specific subset of PII is Protected Health Information (PHI). While PHI was not indicated in this incident, PHI typically includes medical and health insurance information protected under federal and state privacy laws. When PHI is exposed, it can be used in conjunction with other personal data to commit identity theft, medical fraud, and insurance fraud.
The exposure of Social Security numbers, financial account numbers, and loan information significantly increases the risk of identity theft, including fraudulent credit activity, unauthorized account creation, and financial fraud.
If your information was involved in this data breach, it is important to carefully review credit reports, loan statements, financial accounts, and other personal records for signs of suspicious activity. Impacted individuals are encouraged to follow the instructions provided in the Towne Mortgage notification letter regarding enrollment in complimentary Cyberscout credit monitoring and identity protection services.
Residents of California benefit from enhanced privacy protections under the California Consumer Privacy Act (CCPA), which grants additional rights related to the collection, storage, and protection of personal information. California residents may also have additional legal remedies depending on the nature of the compromised data.
If you received a Notice of Data Breach letter related to the Towne Mortgage data breach, your personal and financial information may be at risk.Contact the Data Breach Lawyers at Emery | Reddy, PC for a Free Case Review today.