Jewish Family & Community Services East Bay Data Breach

On or about October 2, 2025, JFCS East Bay’s trusted vendor Cerenade, which provides electronic database services for immigration case management, experienced unauthorized access to its systems. We were notified of the breach on October 9, 2025, and immediately began working with Cerenade to understand the scope of the incident and assess potential risks to client data.

While there is no evidence that personal information has been misused, we determined that sensitive data related to immigration case filings may have been exposed. Out of caution, we are notifying affected clients and ensuring that Cerenade provides one year of complimentary credit monitoring services.

JFCS East Bay, a non-profit social service agency serving Alameda and Contra Costa Counties in California, offering support for refugees, immigrants, older adults, and families, uses Cerenade to securely store client information and manage immigration case processes.

Following this incident, we have reviewed our internal security protocols and confirmed compliance with all local, state, and federal privacy laws. We remain committed to protecting your privacy and minimizing risk.

If you received a Data Breach notification letter from JFCS East Bay regarding Cerenade, it confirms that your information was potentially impacted.

What information is involved in the Jewish Family & Community Services East Bay Data Breach?

Compromised information may include:

Your Personally Identifiable Information (PII) includes details that can be used to identify you. Organizations are legally obligated to safeguard this data, and failure to do so can result in statutory fines and other legal consequences. If PII is stolen, it may be exploited by criminals to commit identity fraud.

If your data has been exposed in a breach, one of the most effective steps you can take is to enroll in credit and identity monitoring services promptly.

Residents of California benefit from additional privacy protections under the California Consumer Privacy Act (CCPA), which grants enhanced rights regarding personal data.

If you received a NOTICE OF DATA BREACH letter from JFCS East Bay regarding Cerenade, your personal and immigration-related information may be at risk. This type of data can be exploited by identity thieves to commit fraud and other crimes.

Contact the Data Breach Lawyers at Emery | Reddy, PC for a Free Case Review today.