On or about October 27, 2025, Metrocare Services reported a significant data breach involving unauthorized access to sensitive personal information. The breach occurred after a cyberattack compromised Metrocare’s systems, exposing confidential data belonging to thousands of individuals. This incident represents a serious violation of privacy and security obligations.
Metrocare Services is a mental health provider in Dallas County, Texas, offering mental health, developmental disability and permanent supported housing services in Dallas County serving over 50,000 children, teens and adults annually. For over 55 years, Metrocare has provided services from mental health care, primary care, services for veterans and their loved ones, accessible pharmacies, homeless outreach, and supportive social services.
Following the breach, Metrocare began sending data breach notification letters to affected individuals and is offering identity protection services. If you received a Data Breach notification letter from Metrocare Services, it confirms that your information was potentially impacted.
Compromised information may include:
Name
Social Security Number
Address
Date of Birth
Driver’s License Number
Health Insurance Information
Medical Record Number
Health Information Related to Services Received
Your Personally Identifiable Information (PII) includes details that can be used to identify you. Organizations are legally obligated to safeguard this data, and failure to do so can result in statutory fines and other legal consequences. If PII is stolen, it may be exploited by criminals to commit identity fraud.
A specific category of PII is Protected Health Information (PHI), which pertains to personal medical data. PHI is safeguarded under both federal and state regulations. Entities such as healthcare providers and businesses that manage PHI must ensure its security. Just like PII, compromised PHI can be misused by identity thieves, and it’s common for cybercriminals to use both types of information together.
If your data has been exposed in a breach, one of the most effective steps you can take is to enroll in credit and identity monitoring services promptly.
If you received a NOTICE OF DATA BREACH letter from Metrocare Services, your personal, financial, and/or medical information may be at risk. This type of data can be exploited by identity thieves to commit fraud and other crimes.
Contact the Data Breach Lawyers at Emery | Reddy, PC for a Free Case Review today.
Whether you’ve been injured on the job, subjected to mistreatment in the workplace, or affected by a privacy breach, our expert attorneys are here to help.
