If you’ve been injured at work in Washington State, you’re likely focused on recovery, paperwork, and making sure your income is protected. Unfortunately, a growing issue is putting injured workers at risk: scammers posing as L&I representatives to steal money or personal information. The Washington Department of Labor & Industries has warned that some workers have received calls, texts, or emails demanding payment in exchange for receiving benefits, something that is never required in a legitimate claim.
What These Scams Look Like
These scams are designed to create urgency and confusion. You might receive a message from someone claiming to be your claims manager or an L&I official. They may say your benefits are delayed, at risk, or need to be released with a payment. These messages can come through phone calls, emails, texts, or even social media platforms, making them feel legitimate at first glance.
The Truth About L&I Benefits
Here’s the key fact every injured worker should remember: You do not pay to receive workers’ compensation benefits in Washington. L&I is an insurance system funded by employers, meaning any demand for payment is a red flag. If someone asks you for money in connection with your claim, it is a scam, no exceptions.
Why Workers Are Being Targeted
Scammers often focus on injured workers because they know people are already under stress and navigating an unfamiliar system. With more communication happening digitally, it’s easier than ever for bad actors to impersonate official agencies. At the same time, workers waiting on wage replacement or medical approvals may feel pressure to act quickly, making these scams more effective.
What To Do If You’re Contacted
If you receive a suspicious message, the safest response is to pause and verify. Do not send money, click unfamiliar links, or share personal details. Instead, contact L&I directly using official resources or speak with an attorney you trust. Taking a moment to confirm legitimacy can protect your claim, and your finances.
How Scams Can Affect Your Claim
Falling for a scam doesn’t just cost money; it can create complications in your case. Sharing personal or claim information could expose you to identity theft, disrupt your claim timeline, or lead to unnecessary confusion. Protecting your information is a critical part of protecting your benefits.
How to Protect Yourself Moving Forward
The best defense is awareness. Keep your communications limited to verified sources, be cautious with unsolicited outreach, and avoid sharing details about your claim online. Even social media activity can impact your case if misinterpreted or taken out of context.
When to Get Legal Help
If something about your claim feels off, whether it’s a suspicious message, a delay, or unclear next steps, it’s worth speaking with an experienced L&I attorney. Having the right guidance can help you avoid mistakes, identify scams early, and ensure your benefits stay protected.
Protect Your Rights
Workers’ compensation is designed to support you after a workplace injury, not to cost you money. If you’re dealing with an L&I claim and something doesn’t seem right, trust your instincts and seek help. The right legal support can make all the difference in protecting your claim and your future.
