North East Medical Services Data Breach

On October 19, 2025, North East Medical Services (“NEMS”) detected potential unauthorized access to certain data stored on its third‑party managed service provider, United Layer’s network. NEMS immediately launched an investigation with the support of external forensic specialists to determine the nature and scope of the event. The investigation identified that a limited amount of information within the network may have been accessed by an unauthorized individual. On December 17, 2025, NEMS completed its review and confirmed that certain data related to patients may have been impacted.

North East Medical Services, based in San Francisco, California, provides healthcare services to diverse communities and relies on third‑party managed service providers for hosting and data support.

Following the event, NEMS undertook a comprehensive security review, assessed notification obligations, and implemented measures to secure its systems.

NEMS engaged CyberScout, a TransUnion company, to provide notification support and complimentary identity protection services to impacted individuals. Breach notification letters were issued with details on how to enroll in credit monitoring services.

If you received a Data Breach Notification Letter from NEMS, it confirms that your information was potentially impacted.

What information is involved in the North East Medical Services Data Breach?

Compromised information may include:

Personally Identifiable Information (PII) can be misused by criminals to commit fraud, open unauthorized accounts, or engage in identity theft. Once exposed, this information places affected individuals at elevated risk for financial exploitation, medical identity theft, and long‑term privacy impacts.

A specific category of PII is Protected Health Information (PHI), which pertains to personal medical data. PHI is safeguarded under both federal and state regulations. Entities such as healthcare providers and businesses that manage PHI must ensure its security. Just like PII, compromised PHI can be misused by identity thieves, and it’s common for cybercriminals to use both types of information together.

To help protect affected individuals, NEMS is offering complimentary credit monitoring through CyberScout. The organization urges individuals to stay alert for unusual activity, review credit reports, bank and insurance statements, and promptly report suspicious behavior.

Residents of California benefit from additional privacy protections under the California Consumer Privacy Act (CCPA), which grants enhanced rights regarding personal data. Additionally, California residents also benefit from medical privacy protections under the Confidentiality of Medical Information Act (CMIA), which specifically grants enhanced protections for confidential medical data.

If you received a NOTICE OF DATA BREACH letter from North East Medical Services, your personal and/or medical information may be at risk. This type of information can be exploited by identity thieves to commit fraud and other crimes.

Contact the Data Breach Attorneys at Emery | Reddy today for a Free Case Review.